Last updated on November 17th, 2023
At Zusta Video Editing Agency, we are dedicated to ensuring a seamless and satisfactory experience for our clients throughout the video editing process. Although shipping is not applicable to our services, our Delivery Policy encompasses various aspects to guarantee the successful completion and delivery of video editing projects:
SECTION 1 – Project Timelines
We emphasize open and transparent communication throughout the editing process. Clients receive regular updates on the project's progress and are encouraged to provide feedback at key stages. Timely client input is crucial for ensuring that the final product aligns with their vision and expectations.
SECTION 2 – Communication and Feedback
We value open communication throughout the editing process. Regular updates and opportunities for client feedback are integral to ensuring that the final product aligns with the client's vision. We encourage clients to provide their input promptly to facilitate a smooth and efficient editing workflow.
SECTION 3 – Revisions
If revisions are necessary, we are committed to making adjustments promptly. We understand that client preferences may evolve, and our goal is to accommodate these changes. Our service includes a reasonable number of revisions to achieve the desired outcome while maintaining project efficiency.
SECTION 4 – Final Delivery
Upon the successful completion of the video editing project and receiving client approval, the final edited files will be delivered in the agreed-upon format. We employ secure and efficient digital delivery methods to ensure the safe and prompt transfer of files to our clients.
SECTION 5 – Client Satisfaction
Client satisfaction is our ultimate goal. We strive to exceed expectations by delivering high-quality edited videos. In the event that clients have concerns or issues with the delivered product, we encourage them to communicate with us promptly. Addressing client feedback is essential for continuous improvement and client satisfaction.
SECTION 2 – Confidentiality
We prioritize the confidentiality of our clients' projects and information. All details shared during the video editing process are treated with the utmost privacy and respect for intellectual property. Clients can trust that their project information is secure and handled with the highest level of confidentiality.
For any questions or clarifications regarding our delivery policy, please contact us at support@zusta.in.